OFFICIAL DOCUMENT

Terms and Conditions Club7 — Complete Platform User Guide

Before you start playing, please read and fully understand these Terms and Conditions. This document outlines the rights, responsibilities, and rules that are binding on all club7 members without exception.

Updated: January 2026
Document Contents
  • General Terms & Eligibility
  • Registration & Account Verification
  • Deposits, Withdrawals & Payments
  • Bonuses & Promotions
  • Game Rules
  • Responsible Gaming
  • Account Termination & Suspension
Important Notes

Six Things That What You Need to Know

18-Year Age Limit

Only individuals aged 18 and above are permitted to register and play on club7. Identity verification (KYC) is carried out to ensure compliance with this rule.

One Account Per User

Each user is only permitted to hold one active account. Owning multiple accounts is a serious violation that may result in the permanent suspension of all associated accounts.

Bonus Wagering Requirements

All bonuses are subject to wagering requirements before withdrawals are permitted. Please read the bonus terms carefully before accepting any offer.

Mandatory KYC Verification

Identity verification is required before your first withdrawal is processed. Required documents include a government-issued ID and proof of current address.

Fraud Prevention

Any form of fraud, system manipulation, use of automated software, or coordination between accounts to gain an unauthorized advantage is strictly prohibited.

Updatable Terms

Club7 reserves the right to change, add, or amend these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Important Note: This document is a legally binding agreement between you ("Member") and club7 ("Platform"). Please read it carefully before using any part of this platform. If you do not agree with any part of these terms, you are not permitted to use club7's services.

1

General Terms

These Terms and Conditions govern the use of the club7 website, mobile app, and all services provided by this platform. By accessing or using any part of the club7 platform, you acknowledge that you have read, understood, and agreed to be bound by all provisions contained in this document.

Club7 operates as an online entertainment platform offering a wide range of casino games, video slots, Live Casino, Fish Shooting Games, and other related games. All services are provided subject to the terms set out herein.

Club7 reserves the right to change, amend, or update these Terms and Conditions at any time without prior notice. It is the member's responsibility to review this document periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.

These Terms and Conditions apply to all registered members, platform visitors, and anyone using club7 services in any form.

2

Member Eligibility

To register and use club7 services, you must meet all of the following eligibility requirements without exception:

2.1 Age Restriction

You must be at least 18 years old at the time of registration. club7 has a zero-tolerance policy on underage gambling. Any account found to belong to an underage individual will be terminated immediately and the existing balance will be forfeited.

2.2 Location & Jurisdiction

You are solely responsible for ensuring that your use of Club7 services complies with the laws applicable in your location. Club7 is not responsible for any local legal violations committed by members.

2.3 Legal Capacity

You must have full legal capacity to enter into a binding agreement. Individuals who have been legally declared incompetent are not permitted to register or use this platform.

  • Aged 18 or above at the time of registration
  • Not a citizen or resident of a jurisdiction that restricts online gambling
  • Not included on any gambling self-exclusion list
  • Not acting on behalf of a third party when making deposits or withdrawals

Warning: Providing false information during registration, including an inaccurate date of birth, is a serious violation that may result in account termination and forfeiture of all funds.

3

Registration & Account Verification

The club7 account registration process is designed to ensure the safety and integrity of the platform for all members. Every prospective member must complete registration using accurate and up-to-date information.

3.1 Registration Information

During registration, you are required to provide the following information accurately and honestly:

  • Full name as it appears on a valid government-issued identity document
  • Exact date of birth
  • An active and accessible email address
  • A valid mobile phone number
  • A strong and unique password for your club7 account

3.2 One Account Per User

Each individual is only permitted to hold one active account at club7. Holding multiple accounts — whether using different names, email addresses, phone numbers, or devices — is strictly prohibited. If club7 identifies multiple accounts belonging to the same individual, all associated accounts will be suspended and the total balance may be forfeited.

3.3 Identity Verification (KYC)

Club7 conducts a thorough Know Your Customer (KYC) process as part of our commitment to security and compliance. Identity verification is mandatory before the first withdrawal is approved. Required documents include:

  • Identity Document: A copy of a valid Malaysian identity card (MyKad) or passport
  • Proof of Address: Bank statement, utility bill, or other official document showing your current name and address (not older than 3 months)
  • Payment Method Verification: Proof of ownership of the bank account or digital wallet used

3.4 Account Security

You are solely responsible for the security of your login credentials. Club7 recommends that you do not share your password with anyone and that you use a unique, hard-to-guess combination. Club7 will not be liable for any losses resulting from unauthorized access to your account caused by your own negligence.

4

Deposits, Withdrawals & Payments

Club7 supports a variety of local Malaysian payment methods to facilitate deposit and withdrawal transactions for members. All transactions are processed with 256-bit SSL encryption to ensure the security of your financial data.

4.1 Deposits

The minimum deposit is as specified on the platform's payment page and is subject to change from time to time. All deposits must come from legitimate funding sources and belong to the member themselves. club7 does not accept third-party deposits.

  • Deposits are processed instantly upon payment confirmation
  • Club7 does not charge processing fees for standard deposits
  • Any charges imposed by payment providers are the member's responsibility
  • Deposits must be used for gameplay before a withdrawal is permitted

4.2 Withdrawals

Withdrawals can only be processed to a bank account or digital wallet registered under the same member's name. Transfers to third parties are not permitted under any circumstances.

  • Withdrawal requests are processed once KYC verification is complete
  • Withdrawal processing times depend on the chosen payment method
  • Club7 reserves the right to request additional documents before approving large withdrawals
  • The minimum withdrawal amount is as specified on the payments page

4.3 Inactive Funds

Accounts showing no activity for 12 consecutive months are considered inactive. Club7 reserves the right to apply a monthly administrative fee to inactive accounts once the specified period has elapsed. Members will be notified by email before any charges are applied.

All withdrawals are processed to the original payment method used for the most recent deposit, subject to club7's security assessment.

5

Bonuses & Promotions

Club7 offers a variety of attractive bonuses and promotions for both new and existing members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page, and the following terms apply generally to all bonus offers.

5.1 Wagering Requirements

All bonuses received must be wagered the specified number of times before any withdrawal of bonus funds or related wins is permitted. Wagering requirements differ for each bonus type and will be clearly stated in the relevant promotion terms.

5.2 General Bonus Rules

  • Each promotion may only be claimed once per member unless otherwise stated
  • Bonuses cannot be directly converted to cash without meeting the wagering requirements
  • Club7 reserves the right to void bonuses in the event of abuse or fraud
  • The welcome bonus is only available to new members making their first deposit
  • Using multiple accounts to repeatedly claim bonuses is prohibited
  • Club7 reserves the right to modify, suspend, or terminate any promotion without prior notice

5.3 Bonus Abuse

Club7 employs a sophisticated monitoring system to detect betting patterns indicative of bonus abuse. Where there is evidence that a member is unfairly exploiting promotions, Club7 reserves the right to void all related bonuses and withhold any winnings generated through such activity.

Using betting strategies intended to meet conversion requirements without genuine risk (for example: placing opposing bets simultaneously) is considered bonus abuse and may result in account termination.

6

Game Rules

All games available on the club7 platform — including slots, Live Casino, Fish Shooting Games, and other games — are subject to their respective game-specific rules as well as the general rules set out here.

6.1 Accuracy of Game Results

All game outcomes are determined by a certified, independently audited Random Number Generator (RNG). Game results are final. club7 will not alter completed game results unless a proven technical failure has occurred.

6.2 Technical Failures

In the event of a technical disruption during gameplay, club7 will investigate the incident. Bets affected by a verified technical failure will be returned to the member's account. Wins generated during a confirmed period of technical disruption may be voided.

6.3 Betting Limits

Each game has set minimum and maximum betting limits. These limits are subject to change from time to time. club7 also reserves the right to set specific betting limits for certain members based on risk assessment.

  • Betting limits are clearly displayed in every game
  • Club7 reserves the right to limit maximum betting on progressive jackpot games
  • Wagers exceeding the permitted limits will be automatically rejected by the system
7

Member Conduct

Club7 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following conduct is strictly prohibited on the Club7 platform:

  • Using automated software, bots, or any tool designed to gain an unfair advantage
  • Exploiting bugs or technical vulnerabilities in the platform for personal gain
  • Colluding with other members to manipulate game outcomes
  • Using a VPN or proxy to conceal your true location for fraudulent purposes
  • Money laundering or conducting illegal financial activity through the platform
  • Posting content containing threats, offensive language, or harassment directed at other members
  • Transferring funds between member accounts without club7's authorisation

Violation of any of the above rules may result in immediate account suspension or termination, and club7 reserves the right to hold related funds while the matter is investigated.

8

Responsible Gaming

Club7 believes that healthy entertainment can only be achieved when gaming is approached with full awareness and self-control. We provide a range of tools that members can use to manage their gaming activity responsibly.

8.1 Gaming Control Tools

Members can set the following limits directly through their account panel, and all limits take effect immediately upon saving:

  • Deposit Limit: Daily, weekly, or monthly
  • Loss Limit: Maximum loss limit for a set period
  • Play Time Limit: Gaming session time limit
  • Cooling-Off Period: Temporary break from 24 hours up to 6 weeks
  • Self-Exclusion: Long-term exclusion from 6 months to permanent

8.2 Self-Exclusion

Members who feel they need a break from gambling activity may apply for self-exclusion through Club7 customer support. Requests will be processed within 24 hours and take effect immediately upon confirmation. Permanent self-exclusion is irrevocable.

If you or someone you know is experiencing a gambling problem, please contact the club7 support team for assistance and referral to appropriate support resources. Gaming should be entertainment, not a burden.

9

Security & Privacy

Club7 takes the protection of all members' personal data seriously. All information collected during registration and platform use is processed in accordance with Club7's Privacy Policy, available on the Privacy Policy ours.

9.1 Data Encryption

All data transmitted between your device and club7 servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions. This ensures your personal and financial information remains secure at all times in transit.

9.2 Data Usage

Club7 uses member data solely for the following purposes:

  • Identity verification and KYC compliance
  • Processing of deposit and withdrawal transactions
  • Account and promotional communications
  • Improving the platform's user experience
  • Compliance with legal and regulatory requirements

Club7 will not sell, rent, or disclose members' personal data to third parties without consent, except as required by law.

10

Account Termination & Suspension

Club7 reserves the right to suspend or terminate a member's account at any time, with or without prior notice, for reasons including but not limited to:

  • Violation of any part of these Terms and Conditions
  • Reporting of fraudulent activity or money laundering
  • Multiple account ownership
  • Providing false information during registration or KYC
  • Abuse of the bonus or promotions system
  • Conduct that is harmful or disruptive to the experience of other members

10.1 Account Closure at Member Request

Members who wish to voluntarily close their account may contact the Club7 customer support team. All valid account balances will be returned upon completion of a brief review, subject to fulfillment of any applicable bonus wagering requirements.

Accounts terminated due to fraud or serious violations are not eligible for balance refunds. Club7 reserves the right to report suspected activity to the relevant authorities.

11

Liability Limit

To the extent permitted by applicable law, club7 and its directors, employees, agents, and partners shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of this platform.

Club7 makes no warranties, express or implied, regarding the continuous availability of the platform, the accuracy of information displayed, or the suitability of the platform for any particular purpose. The platform is provided "as is" and "as available".

11.1 Disclaimer of Gaming Losses

Club7 is not liable for any financial losses incurred by members as a result of gaming activity. All wagering is done at the member's own risk, and members acknowledge that gambling involves the risk of losing money.

11.2 Service Interruptions

Club7 will endeavor to keep the platform running without interruption, but cannot guarantee 100% uptime at all times. Club7 will not be liable for any losses arising from technical disruptions, system maintenance, or factors beyond its control.

12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the club7 platform, our customer support team is available to assist you at any time.

Support Email

[email protected]

Live Chat

Available 24 hours a day, 7 days a week through the club7 platform.

For more information about our privacy policy, please visit the Privacy Policy. For responsible gaming guidelines, please visit Responsible Gaming. If you have frequently asked questions, visit the FAQ we provide answers to the most frequently asked questions.

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By understanding club7's Terms and Conditions, you are now better prepared to enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 active members.

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